News
Affordability, Scalability and
Ease-of-Use are Among Key Benefits to UK Firms
Employing IP-Based Phone Systems
Internet Telephony Conference & EXPO
2009, Miami, Fla. – February 3, 2009:
SIP Print™ (www.sipprint.com)
creators of the first and only truly affordable
SIP-based VoIP call recording platform, today announced
the availability of its award-winning voice recording
appliances for the UK financial services market.
SIP Print’s systems are fully compliant with
the new call recording mandate set forth by the
Financial Services Authority (FSA) – including
the capability to record calls originating from
mobile phones – which may be required by
the FSA in the future. This marks the preliminary
entry into the UK market for SIP Print.
According to the FSA
call recording policy statement which takes
effect March 6, 2009, many UK financial institutions
will be required to record and archive telephone
conversations and electronic communications relating
to client transactions for a period of no less
than six months. The new regulations apply
to UK firms participating in the equity, bond
and derivatives markets and exclude participants
dealing in insurance products, corporate treasury
activities, corporate finance business or those
dealing in the units of most collective investment
schemes, The FSA has applied an exemption
for the recording of voice conversations from
mobile phones and other handheld devices, but
will revisit this issue later this year.
“The need to record calls continues
to increase, driven both by internal quality assurance
programs and by regulatory compliance requirements,” said
Don Palmer, CEO, SIP Print. “In the
United States, the Communications Assistance for
Law Enforcement Act (CALEA) and Sarbanes-Oxley
legislation have dictated the recording of certain
phone calls by some businesses, and many other
firms choose to record calls for internal compliance
purposes or for training and customer services
needs. The new FSA regulations for the UK
financial services community are yet another example
of the trend towards increased regulatory oversight
and improved corporate security and protection.”
As organizations worldwide
accelerate their acceptance and adoption of IP-based
communications systems, SIP Print has emerged
as a leading provider of affordable on-premise
systems to record and store calls on these Voice-over-IP
(VoIP) systems. SIP
Print’s award-winning voice recording systems
are compatible with mainstream VoIP phone systems
and hybrid systems including Allworx, Aastralink,
Altigen, Avaya IP Office, Avaya Distributed Office,
Cisco, Epygi, Fonality, Grandstream, Mitel, NEC
8100, NEC 8300, Nortel, ShoreTel, Toshiba, Zultys
and 3Com.
SIP Print’s feature rich appliances
offer: a web-based GUI, call playback on regular
media players, extension and name lookup, caller
ID, search by area code and prefix, fast forward,
rewind, time and date stamping, archive control,
audit trail, remote access, and email-ready call
file formats. While the FSA regulations provide
a temporary exemption for recording mobile phone
conversations, SIP Print’s patent-pending
platform seamlessly supports the recording of mobile
phone calls today, along with advanced functions
such as voicemail or “follow-me” calls
on mobile phones or other off-premise phone numbers.
Financial services providers
utilizing VoIP phone systems are encouraged to
contact SIP Print for details about evaluating
SIP Print’s award-winning
call recording solutions. Resellers and distributors
in interested in joining SIP Print’s Partner
Program are also invited to contact the company
at www.sipprint.com/contact.php or
via email at sales@sipprint.com.
About SIP Print
SIP Print is redefining VoIP call recording with
the industry’s first and only affordable
systems tailored to small and medium-sized businesses
with up to 200 seats per location. SIP
Print appliances offer; easy installation, simple
maintenance and operation, and scalability to
support the expansion of high-growth SMBs. SIP
Print is compatible and easily integrated with
the industry’s leading pure SIP-based communications
systems and supports leading hybrid VoIP systems
as well. The company’s affordable, one-of-a-kind
SIP call recording systems are SIP 2.0-compliant
and CALEA-compliant, and are available through
distributors, resellers and OEMs worldwide. To
discover the power and simplicity of SIP Print
please visit: www.sipprint.com.
# # #
Contact:
Susan Donahue
Skyya Communications (for SIP Print)
Ph: +1 646 454 9378
susan.donahue@skyya.com |
