News

SIP Print Selected for Membership in Avaya DevConnect Program

Network of companies creates innovative, IP-enabled Unified Communications applications that extend the value of multivendor networks

Los Angeles, Calif. – September 8, 2009: SIP Print™, (www.sipprint.com) creators of one of the first and only truly affordable SIP-based VoIP call recording platform, today announced it has been selected by Avaya Inc., a leading global provider of business communications applications, systems and services, for membership in the Avaya DevConnect program.

SIP Print is the developer of affordable call recording solutions for VoIP-based phone systems, an appliance-resident application family that brings advanced call recording capabilities within reach of small and medium-sized business with a need to record calls for up to 200 seats at a single location. As a result, these companies can record phone conversations to satisfy their training, Q/A, compliance, and regulatory needs, without the exorbitant cost and complex implementation requirements of existing enterprise systems.

The Avaya DevConnect program promotes the development, compliance-testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya solutions. Member organizations have expertise in a broad range of technologies – including IP telephony, contact centers and mobility applications – helping companies extend the value of multivendor networks and transform voice into an intelligent business application that delivers true value to the bottom line.

In June 2009 SIP Print introduced the SIP Print Labs certification program, a multi-faceted effort by the company to collaborate with IP-PBX vendors, customers, and channel partners to define standards of interoperability and performance for call recording applications on SIP-based phone systems. Since its introduction, SIP Print Labs has certified a number of leading IP PBX systems. Several Avaya IP communication systems are currently undergoing certification testing.

“Membership in Avaya’s developer community will help us build our business by serving our customers and channel partners more efficiently and effectively,” said Donald C. Palmer, CEO of SIP Print. “By leveraging Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, improve security and reliability, and speed time to deployment so businesses can quickly realize a benefit to their bottom line.”

The Avaya DevConnect program currently includes thousands of software and hardware developer companies, integrators, service providers and customers. Members have created a broad array of innovative solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities, and applications tailored for specific vertical industries.

Through the DevConnect program, Avaya provides a number of tools and capabilities to member companies. One example is Avaya Aura TM Application Enablement Services (AES)—a set of application programming interfaces, protocols and Web services that makes it easier for developers to create Avaya-compatible networks, devices and applications. 

“Development partners like SIP Print are helping Avaya dramatically expand the options available to its customers,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “We’re able to provide the tools businesses need to change the way they work and to establish a true competitive advantage in the marketplace. They are able to use unified communications applications to make critical information readily available to both employees and customers, regardless of where they are or how they choose to communicate.”

As a member of the DevConnect program, companies have access to a wide range of support from Avaya, including technical resources and training. There are three levels of membership – Registered, Gold and Platinum – each entailing progressive levels of marketing and sales involvement. Free Registered membership is available to anyone interested in designing Avaya-compatible solutions. Gold-level members and Platinum members must meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales. SIP Print is a Gold member of the Avaya DevConnect program.

Membership information and a listing of solutions developed and tested under the DevConnect program are available at www.avaya.com/devconnect.

About Avaya
Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. For more information please visit www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect.

About SIP Print
SIP Print is redefining SIP/VoIP call recording with one of the industry’s first and only affordable systems tailored to small and medium-sized businesses with up to 200 seats per location. SIP Print appliances offer; easy installation, simple maintenance and operation, and scalability to support the expansion of high-growth SMBs. SIP Print is compatible and easily integrated with the industry’s leading pure SIP-based communications systems and supports leading hybrid VoIP systems as well. The company’s affordable, one-of-a-kind SIP call recording systems are SIP 2.0-compliant and CALEA-compliant, and are available through distributors, resellers and OEMs worldwide. To discover the power and simplicity of SIP Print, visit www.sipprint.com.